Client Etiquette

Hey there!

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We want your time at Cube Beauty to be as relaxing and enjoyable as possible.

Here are a few things to keep in mind to make sure everyone has a great experience:

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• Be On Time: We understand that life can get hectic, but arriving on time for your appointment helps us provide you with the best possible service. If you do happen to get here a bit early, just hang tight in your car or on our porch until we give you the green light to come in. It ensures our schedule stays organized and ensures everyone’s experience runs smoothly.

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• Speak Up: Your experience is personal, and we want to tailor it just for you. If you have questions, concerns, or specific preferences, don't hesitate to let us know. Whether it's about the products we use or the ambiance you prefer, your input guides us in creating the perfect experience for you.
   

• Know the Rules: Familiarizing yourself with our policies ensures clarity and mutual understanding. It covers everything from payment methods to cancellation policies, making sure there are no surprises along the way.
   

• Rescheduling and Cancellations: We get it; plans change. If you need to reschedule or cancel, a heads-up in advance really helps. It allows us to accommodate other clients and keep our schedule in balance.
   

• Stay Healthy: To maintain a comfortable environment for everyone, it's best to visit us in good health. If you're feeling a bit under the weather or have any contagious conditions, rescheduling your appointment is the considerate thing to do.
   

• Keep It Quiet: Your visit is your time to relax. Silencing your phone and minimizing distractions like texting or calls creates a serene atmosphere for you and others enjoying our services.
   

• Bringing Friends: We absolutely love when you bring your essential companions, but to keep things calm and focused, it's best to limit additional guests. This way, everyone can enjoy the tranquil environment we aim to provide.
   

• Be Kind: A friendly atmosphere is essential for a great experience. Treating our staff and fellow clients with kindness and respect ensures everyone feels comfortable and appreciated.
   

• Come Fresh: Basic personal hygiene ensures that everyone can relax and enjoy the experience fully. It's a small gesture that makes a big difference.
   

• Plan Ahead: Rushing after your appointment can sometimes cut short the relaxation. We’ve allocated enough time for your service, so take a moment to savor the experience before diving back into your day.
   

• Eyelash Appointments: If you're getting eyelash extensions, wearing glasses instead of contacts is a small change that can significantly impact your experience. It helps the adhesive process go smoothly, ensuring long-lasting results.
   

• Tips and Feedback: Tips are a thoughtful way to show appreciation, but they're never mandatory. And your feedback? It’s like gold to us. Any thoughts or suggestions you have help us keep improving our services.
   

• No Snacks, Please: We're grateful for your thoughtfulness, but kindly leave the snacks at home. We have food for you at the end of each appointment.  It helps us maintain the cleanliness of our space for everyone's enjoyment. And hey, remember to kick off your shoes at the door for a truly cozy experience.
   

• No Smoking: To keep the air fresh and pleasant for everyone, we maintain a no-smoking policy. If you’re a smoker, refraining at least an hour before your appointment ensures a pleasant environment for all.
   

• Aftercare is Key: Following the aftercare instructions provided by our team ensures that you get the best possible results from your service. Clear instructions guarantee your experience extends its positive effects long after you leave our studio.

 

We hope these details give you a clearer picture of what to expect during your visit.

Thanks again for choosing Cube Beauty. We’re thrilled to pamper you and provide you with a delightful experience! 😊

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